Finally made it to Apizz last night which I've been meaning to do for weeks.
Well the evening started off well, initially, when they were very kind about moving a rez since my in-laws flight was late landing, and in fact we were told to 'take our time'.
Well we showed up on time for the revised rez and I was surprised to see how small the place was. We were told it would be about a 20 minute wait and were told to wait downstairs 'in the lounge' which was really just a subterranean area with two tables, no bar, and sporadic service. Drink orders taken, we proceeded to wait about 30 minutes. Still no drinks, but then our table is supposedly ready.
Our table for '5' would barely fit 4 though. We saw the problem straight away and were told we could wait at that table for yet another table, which was finishing up and more spacious.
Still no drinks. And very jetlagged company.
Long story short, drinks finally arrived and about 20 mins later, we finally moved. Pretty annoyed by this point, an hour into our stay.
That said, the food ended up being just wonderful and made up for a lot of ill feelings. We shared one of the pizzas and the crispy proscuitto with pear to start and then had a variety of entrees (wild boar lasagna, steak, polpetta, gnocchi, and an amazing risotto). Finished with the rustic bread/banana pudding.
I'm still scratching my head about how I nearly walked out the service was so utterly appalling and then was so blown away by the food.
I'm hoping it was just an off night for the service...but between the service and the often unbearably loud small space, I'm hard pressed to want to return, despite the quality of the food.