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Ontario (inc. Toronto)

Zio supper club - TERRIBLE experience


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Zio supper club - TERRIBLE experience

Muffin__Top | Nov 15, 2009 07:11 AM

I went to a birthday party last night a Zio supper club in Richmond Hill (on York st, near East beaver creek) it was absolutely terrible! There were 20 of us.. and everyone arrived at 800. The waitress was super annoying, kept yakking away and didn't inform me that the "sonofabitch pinot noir" that I ordered wasnt available and gave me another pinot noir. Not only that she took her sweet time getting drinks and was very slow on taking the orders (took her about 30 minutes for her to get around to ordering after we sat down)

Zio had a prix fixe special for $23- I ordered the mixed green salads and my friends ordered the pork spring roll/soup or the salmon. The waitress came out with the salmon first.. then 7 minutes later (without telling us) she came with the pork spring rolls for everyone who ordered them... then 15 minutes later (didn't notify us again of the delay) she came out with the salad for me... then TWENTY minutes later she came out with the soup. Utterly ridiculous! Not to mention that it was about 915 when these appetizers came out A WHOLE HOUR FIFTEEN MINUTES after we got seated.

The salad wasn't terrible but it certainly had way too many onions in it! My breath was not too happy afterward.

THE MOST RIDICULOUS part was how long we had to wait for the mains.. it was about 1030 before any mains came out - the lamb shank came out first - it was the smallest plate I had ever seen! It consisted of a spoonful of mashed potatos, MICROWAVED FROZEN GREEN GIANT VEGETABLES and one small lamb shank. The plates were incredibly inconsistent - some lambs were larger than others. My 'mixed grill' came out fifteen minutes after the lambs came out - I was lucky that my plate was cooked but many people who got the same thing had pork that was RED at the center and fries that were soggy and practically raw potatoes. We all were lucky enough to have the same microwaved green giant frozen vegetables on our plate as well. Lastly the pasta came out for my friend a whole 15 minutes later and it tasted lilke flour and water - my zero calorie alfredo sauce had more kick than what they used!

We got so fed up with the bad food and the waiting we asked for our bill before dessert came out! THE MOST LUdICROUS part was that we had to pay 15% tip for the worst service/food in the world. There was no way we were gonna stay till midnight to get our dessert.

Lastly the restaurant was completely EMPTY except for our group so I have no idea why it took them HOURS to pump out mains and appetizers with such a huge delay between each dish. Another thing I am confuzzled by is if they have a prix fixe with only a few dishes to prepare why did it take them so long to make it?


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