Hubby and I went to HKFL today as the first stop on a peninsula shopping expedition. I had made a reservation for 12:30; but when I got there they didn't have us in the books. First time that has ever happened to me there, but no matter, we were seated right away. However, for the first time in my four or more visits, we were seated upstairs, by the windows in a corner.
Although the view was nice, I thought neither service nor food was as good as previous visits. There were what seemed to me to be longer than usual waits for various carts and trays to come by, variety didn't seem to be as great as I remember, and it took forever for the items we ordered (rice noodle rolls with shrimp and roast duck) to come out (I was really craving rolled rice noodles; and I never saw them come by other than our special order, so was happy to have ordered them. The duck, however, was definitely not worth the wait)...A few items (chive dumplings, scallop dumplings) weren't as fresh as I remember. On the other hand, we did have some outstanding steamed pork dumplings, some really nice greens, and delicious mango pudding. I did notice that the number of items being paraded by seemed to increase as the upstairs filled up (just as we were paying the bill and leaving), so perhaps that was part of the issue?
hubby claims I was just impatient and hungry (yes, but then wouldn't it all have tasted better than ususal in that case?).
Don't get me wrong: I enjoyed our lunch, which was $31 plus tip for the two of us (and more than enough food) but still...have others noticed a difference if seated upstairs for dim sum, or was it my imagination?
(and as we were leaving, hubby suggested I ask the 'hounds their opinion, noting that in his opinion the difference,if any, between upstairs and downstairs is a question that only a Chowhound could answer. :-)