After months of research I decided to purchased a Thermador induction cooktop for my new home. November 2014 was the first time the appliance was used. Not more than a month later I had to have the electrical board replaced. It took quite a bit of work to get someone to come and fix it. The appliance was just turning off and stoped working. I called thermador and the thechnician they sent had no idea what he was doing, he promised to call me when the parts he needed where in. However he wrote a report saying that the cooktop was not accesible. Basically was never planning on calling me back. It was not until I called my supplier that I learned all this and requested for them to look into this matter. Finally they sent a technician of their own who replaced the electrical board. It took him 3 hours. Luckily it was still under warranty. He explained to me that this cooktop is really complex, and that not many technicians like to work on it.
Don't get me wrong, this is a nice looking cooktop and the idea of having the possibility to use any size cookware was what convinced me to get it. The truth is that this cooktop is very fidgety, It does not like heat ( yes really!) when I use a pan for longer periods of time it gets really hot and starts clicking. The level of heat then decreases in order for the appliance to cool down. Ridiculous when you have to keep a pan really hot for more than 30 minutes. Something else that annoys me is tha fact that the frame of the appliance leaves a small gap between the countertop and the cooktop and thus tons of food can get in there. Nothing I can do about that since I cannot caulk around it. Thermador says it will make the appliance heat too much. The cooktop looks big but really it only holds 4 small pans at a time. If you use big ones, like me, plan to be able to use max 2. Maybe 3 if you manage your pans not to go anywhere near the control panel. The control panel has a frame around it . If your pans get to close to that frame, the cooktop will complain... a window will pop up asking you to turn off the cooktop since your pans are too close to the control panle. This panel is right in the middle of the cooktop!.
I used to have a gas stove, so one thing I do like about the induction one is that cleaning it takes 3 seconds. You can program it to cook for a specific time and it will turn off automatically, and if you set it to low you can even melt chocolate without the need of a double boiler. I am a serious cook and was looking for a very good cooktop. To me the Thermador Induction Freedom is more of a gadgety toy appliance. Too many inconveniences for a damn expensive cooktop that is supposed to make your life easier, really it does not... unless you want a pretty cooktop to impress your guests and are not planning on doing much cooking, or at leas not for long periods of time.