Surfas is a good place to go when you want to find interesting items or need cooking/baking tools that you can't always find anywhere else.
Over the last year, it seems they're always Out Of Stock on things that I need. It seems they have serious issues with inventory control.
Not going to post the specific items, as they are hard enough to find, but here they are: Black or White Bistro Aprons, Truffle Slicers, (Special Brand) Cocoa, (Special Brand) Coffee Beans.
I spoke with one of the buyers once when I did a special order...I don't want to totally bag on these people, but sounds like they're young college girls that don't quite "get it".
What really sucks is making a trip there only to find that they don't have the items...try calling, and if you don't have the item code, they don't always know what the item is and could risk having a misunderstanding.
Sounds like other have similar experiences based on a few postings..."Sorry it's out of stock!!"