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Manhattan Shake Shack

Shake Shack Line Update


Restaurants & Bars 10

Shake Shack Line Update

Nor'easter | Jun 13, 2006 01:50 PM

It's been 12 whole days since the last thread about Shake Shack -- not bad since we seem to average a few a week -- so I decided to break that spell with my report from today.

I arrived almost precisely at the stroke of noon -- a little later than I had hoped -- but when I arrived, I thought the line looked pretty reasonable: it stretched down the dirt path to the paved path, where it turns west, and there were only a few people in line beyond the turn. Based on my previous lunch-time Shack attack, I gauged this to be a 20-25 minute line. It ended up being 35 minutes. The wait was not helped by the several people who stand in line as placekeepers for all their friends: they get in line, and then call everyone they know on their cellphone imploring them to come meet them. So, for example, one nanny and toddler directly in front of me were joined by two other nannies and two other toddlers by the time they reached the front of the line. (It's hard to get too upset about this practice: it seems like a reasonable thing to do, and I would probably do the same thing. It just makes it more difficult to gauge the wait.)

I ordered a double shackburger with onions. I learned from prior experience that adding fries or a concrete to this order can just about kill you, so I stopped there. The food took about 12 minutes, which is a little longer than normal: there seemed to be a several minute break in the action between the delivery of the order immediately before mine and my food, the kind of break that makes you just want to scream out in frustration: "What are you doing, COOKING the food?".

But after about 47 minutes, I was rewarded with a delicious burger, fresh off the grill and dripping in juice (a much better word than grease; juice sounds almost healthy). My only complaints were that the tomato slices on the burger -- there were two -- were literally the size of dill pickle chips: they might as well not have been there; and the onions are packed in a little container that unbeknownst to me also had a fair bit of liquid in it (onion juice?), so when I went to pour the onions on my burger, I poured this liquid on first. Minor stuff.

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