+
Not About Food

When you send something back . . .

KCMiller | Aug 4, 201109:19 AM     18

What do you expect from a restaurant when you send a dish back? I ask this because of what happened to me last night. Briefly, my husband and I went to a fine dining restaurant, and I ordered a dish that came out totally wrong (walleye piccata came covered in cajun seasoning). I sent it back, nicely, then waited almost 20 minutes for my replacement dish to arrive. No apology, no manager checking if it was OK, no offer of coffee or dessert on the house, not to mention no offer to take it off the bill. And the replacement dish was not well done, either - no seasoning at all, from what I could tell, just broiled fish. I didn't bother to send it back again, we just asked for the check.

So, is this typical? What do YOU expect when you have to send something back? Was I wrong to think that, at the very least, a manager would stop by to see if everything was OK?

Thanks for your input!

KC

Want to stay up to date with this post? Sign Up Now ›

More from Chowhound

How to Make Your Sugar Cookies Taste Better
Guides

How to Make Your Sugar Cookies Taste Better

by Amy Sowder | Sugar cookies often look prettier than they taste. Now that's not right. With cookie season well under...

Christmas Cheesecake: The Most Wonderful Dessert of the Year
Explainers

Christmas Cheesecake: The Most Wonderful Dessert of the Year

by Jen Wheeler | At Christmas time, there are cookies galore, but true dessert lovers still crave something more substantial...

11 Gluten-Free Cookie Recipes for the Holidays
Recipe Round-Ups

11 Gluten-Free Cookie Recipes for the Holidays

by Vanessa Simmons | Christmas cookies, holiday cookies, winter treats—whatever you want to call them, they used to be...

13 Perfect Christmas Desserts That Aren't Cookies
Recipe Round-Ups

13 Perfect Christmas Desserts That Aren't Cookies

by Jen Wheeler | Christmas cookies are one of the reasons to love the season, but holiday desserts do not stop at the...

Get fresh food news delivered to your inbox

Sign up for our newsletter to receive the latest tips, tricks, recipes and more, sent twice a week.