On April 20, 2008, I tried this Salo-Salo Grill franchise; and I am very disappointed with the service that I was provided which was similar to another review of a Salo-Salo Grill franchise located in Glendale:
Furthermore, to add insult to my experience, one of the bus persons spilled food all over me and did not even apologize. The female manager was eating at a table next to us; and did not even get "fazed" when this incident occurred. Even when bringing this incident to her attention, the manager did not even offer any sort of compensation for what transpired (which I felt would be good customer service).
It is this lack of customer service where the manager did not offer any sort of compensation as well as the service in which the waiter does not checks up on their customers; is what I find very disappointing. It seems that this common theme among Filipino restaurants and this needs to be IMPROVED.
2530 East Amar Road
West Covina, CA 91792
Tel. (626) 964-4095
Fax (626) 591-9585