One of the consistent pleasures of visiting Andy Husbands' restaurants (Tremont 647, Rouge) is the high quality of bartending there. Imagine our chagrin at having to endure a really inept bartender at Sister Sorel tonight. This person seemed to lack basic listening skills: every order came out slightly off (wrong garnish, wrong booze, wrong recipe), and entailed an inordinate wait, given the light traffic in the bar. I guess it's tough to pay attention to the paying customers when you're having so much fun drinking on the job and chatting with your pals at the bar.
Then came the classic rookie insult: starting to pay careful attention at the very end of a two hour session, thinking this will somehow salvage all the crappy service that preceded it. I'm an old industry vet myself, and you really have to piss me off to get less than 20%. I can't remember the last time I left a 10% tip, but that's what this miserable excuse for a service professional got tonight. I don't need a hell of a lot of service when I'm out on a Tuesday night for a light meal and a drink or two, but I have come to expect a much higher standard at this particular place.