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Cookware

Problem with KA 600 series mixer.

marakiishungry | Jan 4, 201110:57 AM     3

Hi,
I'm wondering if anyone can help me out with this problem I've been having with my KA mixer. I got it as a shower gift in 2006. About two years ago, I got the pasta roller attachment. This was the first time I used the attachment hub. I noticed that the roller would rotate counterclockwise at times; it even fell off once! I didn't give it much thought because I didn't use the pasta roller that often. Now, for Christmas I was given the pasta press attachment and the same thing happened when I used it. I had to hold the attachment in place with one hand while I used it. These are the only two attachments that I've used.
I tried to contact KA via the "contact us" section of their website last week, but I haven't gotten a reply yet. Any thoughts?

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