I swore after the first time, never to return. So, after some arm twisting by friends, I decided to give it another try. With out going in to great detail, I just have to say that I am baffled at how a restaurant can operate with such inhospitable service. I make no "expert" claims, but I worked in restaurants. For a long time.
The "bartender" at Pizz. has got to be the rudest bartender working in any local restaurant. Her skill at ignoring just about everyone seated at her bar, and the snotty "you really are bothering me" attitude is amazing. She was a major downer on my first visit and we nearly walked out before we got a table on this one because she is just.....
The host is up against great challenges at Pizz, the lack of space, the lack of a place to really greet guests; but really isn't the point of his job to make guests feel welcomed? Thankfully on this visit we had a really great waiter. Proffesional, friendly and honest with his thoughts on the food. He steered us to some good choices.
All things being subjective, I just do not think that the food at Pizz is worth being subjected to the struggle to enter, get a table and be seated. Struggle should not be part of the dining out experience. The pasta was forgettable. The condiment on the pasta was truly lovely but not earth shattering. The pizzas on this visit were bland. Desperatley under seasoned and the crust, while crispy lacks any real flavor or texture. The pork meatballs were really yummy, but you could easily make them at home so why bother. Nothing else rates a mention. And even though the "bartender" said that the wine we ordered "tastes like dirt" we love it. Frequently buy it for 65% less at Berkeley Bowl.
Food is only one component of dining out. The "entire package" makes for a great meal and Pizzaiolo does not deliver.