The Palms in LA doesn't serve up Wolfgang Puck-esque steaks - more like hockey pucks! Went to a private dinner party last weekend, asked for medium rare filet - I got gray and tough. The green beans were raw, the potatoes were suspiciously watery (were they from a box), the creamed spinach wasn't even as good as Boston Market's. The service was spotty as well. Stay clear of the Palms.