OK, so the restaurant featured is Chiarella's. Italian place, inherited menu from owner's father. Typical episode -- Chef Ramsay shows up, the food is absolutely horrible, chef is depressed and unmotivated...then the restaurant has a makeover, new menu blah blah blah.
But what I noticed is this... when Chef Ramsay has the group over for the makeover reveal (around the 46 minute mark for those who DVRd it), he opens the front door and as it swings open, you see the front door has a number of "Zagat Rated" signs on it, for years including 2007, 2011 and 2012.
I thought being rated by Zagat meant that the food was good? So I don't understand how the food could be crap yet "Zagat Rated". What am I missing here?