My husband and I had dinner here last Thursday night. 6PM reservation. Have to start by saying the food was good. I had the "chicken under a brick" and my h. had rigatoni with bolog. sauce. The chicken was succulent the pasta sauce was not super fresh.
We started with 2 bruschettas(shared). We shared a beet salad with frisee in a mayo horseradish sauce. Tasty but not light. We asked our waitperson for at least a 15-20 period til entrees were served. No problem.
I'd say 2-3 minutes after the salad plates were removed, our entrees were delivered. Our wait person told the manager that we would not be happy. He decided not to intervene. At the end of our meal we disclosed our unhappiness with the service. We were not even offered coffee.
This seems to be a theme in many restaurants. The very good oneswill say, "tell me when you're ready for your entree". I guess some people like to get in and out of a restaurant. We had ordered a bottle of wine ($44) and we were fininished with dinner in an hour. What do you think? This really bothers us and generally we don't return to a restaurant that won't respect our wishes.