I have always enjoyed getting a veal and eggplant sandwich from them after doing my shopping at the market on Saturdays. Today, however, changed my mind about them.
1. They were out of all the toppings, except for hot peppers and sweet peppers. Which, is understandable (KIND OF!) since they are sooo busy on Saturdays but it was only noon! And I'm the kind of girl to ask for extra, extra mushrooms. I asked for sweet peppers and the lady starts putting a HEAPING pile of the hot peppers on my sandwich. I tell her that I wanted sweet peppers, not hot, and she gave me a glare and starts to take them off. However, lots of the seeds were still sticking to my foccacia bun, so it was still preeeetty hot (I hate spicy foods)
2. The veal was CHEWY and tough. I could barely chew through it. It was worse than an undercooked baseball steak at The Keg. Oh, and the eggplant was cold and soggy (I could tell from the unsauced portion).
3. Whoever cut my sandwich did a terrible job. They ripped the bread on top and everything was kind of falling off the bread, onto the paper. It was such a mess to eat. (All the dispensers were empty, and when I asked if they had any more napkins, I got ANOTHER glare from them)
Seriously, I was nothing but nice and polite to them, even after the glares. I understand that they're busy and probably irritated from the business and stuff, and it's not Splendido or Canoe, but is a smile too much to ask for?!!
Anyway. They're going downhill in my books.