My family ate at Mo's recently. The "succulent" (their word - not mine) chicken we was dry and jerky-like. The steak was cooked properly but next to flavorless. (I'm sorry, it's not that hard to cook a good steak and these are professionals. Well they are supposed to be professionals) The baked potato was good but served with miracle whip (WHY!). The steamed vegetables were cold and also flavorless. The burger was OK but expensive. The burger bar items were oddly flavored or as my wife said; "It tastes like they randomly throw a handful of spices in this dish without rhyme or reason or taste in mind".
I wish I had opted for McDonalds or In and Out!
But back to my original question. WHY? Who likes that food and what do you order there? It was beyond bad.