Chain Restaurants

McDonald's

McDonalds Customer Service Unbelievable

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Chain Restaurants 11

McDonalds Customer Service Unbelievable

michele cindy | Aug 16, 2011 11:04 AM

I was so amazed that I just have to write. On Sunday I had a negative experience at our local NY McDonalds. I wrote an email to their comment page yesterday. Later that evening the phone rang, my daughter shouts, "it's McDonald's on the phone!” I couldn't believe they responded so fast. When I checked my email this morning there was a note from them as well discussing my concerns (it was a form note, but I wasn't about to complain). They must have a massive CSR center somewhere in the world. Anyone else ever write to them, and get such a response?

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