Restaurants & Bars

Ontario (inc. Toronto)

Maxim Patisserie on Finch Ave.


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Restaurants & Bars 2

Maxim Patisserie on Finch Ave.

lchow4983 | Mar 21, 2010 08:54 AM

We have been going to Maxim for ages (from the days they originated on McCaul Street as a bakery, now to their present location (from the smaller bakery/cafe and now to the expanded location) on the strip mall. Have always enjoyed the baked goods as well as western style meals.

Has there been a change in ownership of the bakery/cafe?

Recently had dessert at Maxim (between Leslie and Bayview) and was not impressed. The young wait staff have an attitude along with therir curt replies in not so great English speaking (perhaps we spoke in English? to them) Did not experience this type of attiude from the staff in the past. The meringe cake and apple flan which we ordered are so-so, not as great as we remember . When placing the order of an apple flan to a young male staff, he curtly replied "it is apple pie". Obviously he does not the difference b/w applie pie and apple flan! Secondly, when seated, he came by and asked abruptly, "what do you want to drink?".
Thirdly, when my husband paid the bill with credit card, a female wait staff said "we don't take credit card" with no explanation and left our table. We were perplexed, as we noticed a VISA logo on the front door of the cafe/bakery. We flagged the female wait staff to about table and asked for an explanation. She curtly replied, "under $20.00 no credit card. We normally have no problem about cash only, but to advertise a logo on their establishment, and to rudely told of the rule of under $20.00. However, we did note, on the way out, a handwritten note " under $20 cash only" on a piece of white paper 5 x 7" clipped to a stand on the cake counter. To add insult to injury, there is a gratuity added to the bill (which normally would have been acceptable, but not in this instance). We certainly will not be frequently this place soon !

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