I have eaten at LTK a few times now. Love the food, but each time the service has been terrible. Last night was truly the worst though. Our waiter was clueless. Several small things really started to add up during the meal. Waited forever for the waiter to come to the table; spilled red wine on one of us; table of four was given 3 bread rolls; never cleared plates or filled water glasses; screwed up the food orders...and best of all, when the entrees were set down we explained to the waiter we needed silverware, he went and took another order from another table as we watched our food get cold!
Positives are the food is good and always is; the manager was wonderfully appropriate and understood the problem, and comped the entire meal!
Great spot for its food, fun atmosphere, but please work on training the staff!
Updated 2 years ago | 2
Updated 1 year ago | 11
Updated 1 year ago | 25
Updated 1 year ago | 4
Updated 2 months ago | 1