Full disclosure: I TIVO Hell's Kitchen and Kitchen Nightmares. I am a true Gordon Ramsay fan and not just because he is handsome, but because I admire the passion for service he demonstrates on these shows. Sadly, it appears it is truly just for show. As a GR devotee, my husband thought it would be fun to take me here last night for our 23rd anniversary dinner. The night began in the bar. The bar with only 4 barstools, which is an oddity, but we eventually managed to get 2. We were ignored by the 2 female bartenders who were entangled in an ongoing and obvious argument. Neither wanted to be there and neither smiled the entire hour we were sitting 2 feet in front of them. We were forced to almost plead for drinks and appetizers. Once we got to our table, I did mention our sad and frustrating experience at the bar to the restaurant manager who seemed to speak very little English and really offered nothing more than a meek "so sorry." The dinner was fair but forgettable, nothing special in taste but beautifully presented, and extremely overpriced. The distracted staff felt like actors (which they all most likely were) pretending to understand fine dining and food, but no one managed to pull it off. We left completely disappointed, feeling robbed and still hungry due to the teeny tiny portions. I went to GR's website, but interestingly enough, there is no where to contact him or his staff re complaints but plenty of ways to contact him regarding press events, private dining and speaking engagements. Apparently, he is more interested in good TV than good doses of customer feedback.