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La Herradura in Mamaroneck - service getting worse & worse

PlasticMoonRain | Nov 13, 2011 05:23 PM

For Sunday night dinner, I wanted to go to Little Mexican Cafe in New Rochelle, but the kids didn't want to travel far, so off to La Herradura in Mamaroneck.

Yes, I know the food is just OK, and it still continues to be OK. Definitely not as cheap as it used to be when they opened up, although their $10 burrito dinner is a good deal.

But every time I go there, the service keeps getting worse and worse. The place is far from busy, yet the staff just slacks off. They are never attentive. It takes forever to get through a meal.

Tonight was a perfect example. My wife and I ordered glasses of wine. My wife's wine arrived, mine never did until I reminded the waitress later on. That is, when the waitress decided to make herself known. She was M.I.A. for long stretches of time. At one point, my wife, had to go up to the front counter and tell her wanted to order dessert. Later, I had to get up and go up there to give them my credit card along with the bill.

I don't think there were more than 5 tables occupied in the place.

I left a $10 tip on a $90 bill.

I am wondering how long they can hang in there with mediocre food and lousy service.

I have not had those issues at the New Rochelle outpost -- the food is not much different, but at least their wait staff is alive and awake.

Little Mexican Cafe
581 Main St, New Rochelle, NY 10801

La Herradura
563 Main St, New Rochelle, NY 10801

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