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Markets & Stores 46

Kroger's response to my letter re: plumping meat:

NonnieMuss | Apr 10, 2015 08:29 AM

Well I've written to Sam's and now Kroger regarding their injecting the chicken (Sam's and Kroger) and pork (Kroger) with salt water. IMHO it ruins the taste and texture - I truly find the pork slimy and gross, and the chicken rubbery and tasteless. They offer their "Simple Truth" brand (at much higher prices), but I don't think the quality is all that great, and don't like having to pay extra for non-injected meat. After some "thanks for your comments!" BS replies, I received the following response. (Note I specifically told them I wasn't interested in the Simple Truth products.) In the end I told them they'd lost my meat-business, but I'm curious - does anyone actually prefer the injected meat? Who are these people? Who hurt them?

"Thank you for contacting Kroger Customer Connect. My name is Lovena and I appreciate you taking the time to share your comments regarding the solution that is injected to our pork and chicken. Our customers have told us (through taste panels) that they prefer the taste of chicken with the salt solution. We add the solution to enhance the cooking experience for most customers. Even if the chicken is overcooked, for example, it is less likely to dry out. We understand some customers prefer chicken that is free from a salt solution, and for those customers we offer our Simple Truth chicken products."

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