So last night I went out with a couple buddies for steak. We normally hit up the standards (Luger, Wolfgang's, Sparks, Strip House) all with their merits. Last night we decided to branch out. I had heard some good reports about Keen's so we made a reservation and went.
The room as fine and the service was acceptable (which is about all I would expect from a steakhouse), but the food was horrible - it was actually embarassing I thought for the price. We started with a crab dip, tomato and onion, and shrimp cocktail. The shrimp was fine although they are about 60% of the size you would get at one of the other steakhouses. The tomato and onion was pathetic. It was 5 small pieces of tomato and one tiny piece of onion. We actually had to ask for additional onion. The final straw was the crab dip. It was relatively tasteless, but the kicker was that they served it with Triscuits - yes, Triscuits. I cannot believe that we were served Triscuits when paying pretty close to $100 per person. The steak was mediocre at best. We had a porterhouse for 3 that lacked pretty much any hint of taste.
For the amount of money and calories that it will cost you at Keen's, do it right and go to Luger, Wolfgangs or Sparks.