We dined at Il Violino yesterday afternoon and were very disappointed by the service. We should have walked out the moment I saw Windex on the shelves - were they too lazy to put it away? The service was so poor; when my boyfriend got chicken piccata instead of veal piccata, the waitress actually said, "What do you want me to do? I told them." And walked away. Not even a sorry. The food was so mediocre, I don't know how this place has stayed in business for several years. The veal piccata didn't show up for another ten minutes, neither did our waitress. We got the bill from the busboy, paid and left. It's all about the service!