I just went to Il Cantinori with a group of co-workers last week. I have always thought about this restaurant as a true gem. The food was always top notch and the service was more than adequate. This time around, both were lacking quite a bit. We were a group of 10. When we arrived, they had several bottles of wine open and started bringing out food. When we informed them that we hadn't ordered anything yet, they told us that we had pre-arranged a menu and wine selections... this was a surprise to all of us. It took us 45 minutes to clear this up (manager confused us with another party). They brought out a sampling of appetizers... all of which were cold. The mains were terrible too.. I ordered a red snapper with tomato and capers. Again, cold and not particularly appetizing. The desserts were decent though. Anyway, I was wondering if others have had bad experiences or was this just a very off night?