I wouldn't normally eat at a sandwich bar in the center of a tourist town, but my sister and I were taking my Nana on a tour of Cape Ann and my Nana was hungry. Someone recommended this place to us and, even though I'd done research and had my heart set on The Causeway, we probably wouldn't have made it down to Gloucester without starving to death. So we did it. We ate at the Greenery.
I get it: the combination of a warm, sunny day, a screen door that is opening and closing fairly frequently, and food all mean one thing: flies. But, yuck. Come on! We were swarmed.
There was a 20 minute wait for the back dining room, so we decided to get our sandwiches in the front. Tables were sticky and obviously hadn't been washed well in a long time. I asked the server to wipe them down, but that really only made things worse, since the warm water she used re-tackified the build-up. Yuck again.
In writing, the sandwiches looked promising, and I'm a sucker for chalkboards and bright paint in restaurants, but in the end we were all disappointed. I had a turkey sandwich and chowder, my Nana had the lobster roll, and my sister had the "Mediterranean" sandwich and a salad. The chowder had promise, but there was more sand than was forgivable at the bottom of my bowl. The lobster roll was overcooked and chewy, although there was a generous amount of meat on the bun. My sister's "Mediterranean" consisted of a pita smothered in plain hummus and topped with sliced tomato, lettuce, and red onion. Her salad was fine enough, or at least she didn't complain about it because she's a dollface. The turkey sandwich consisted of the boiled-ham equivalent of turkey, lettuce, tomatoes, and nothing else. I had to ask for mayonnaise and mustard (French's) on the side, after my sandwich was delivered.
The service was atrocious. I'm not sure whether they were short-staffed or were training new waiters or what, but our food came out in piecemeal. At one point my sister had her entire lunch, my Nana had her lobster roll, and I had nothing. Eventually the soup and my sandwich (read: turkey on dry white bread) was brought out, but I had to ask twice for our drinks, which arrived last. Plus there were still flies everywhere, and a sticky table, and waitresses bringing the wrong dishes to our table, and chaos everywhere! Ugh.
$53 bill, too, was sort of difficult to choke up--even considering one of our three sandwiches was a lobster thing.
I hate posting such a negative review about a restaurant, but am certain the person who recommended this place to us is spreading the rumor like a virus. What I want to know is, was our experience a unique one? Did we do something wrong, or order the wrong sandwiches, or what? If you eat here regularly and enjoy the food, service, and atmosphere, please share your hints and experiences so that others in the future can hopefully avoid a similarly painful experience. Alternatively, if this is just a gross restaurant, spread the word. Or is The Greenery so far off of the Hounds' radar that no one has even heard of this place?
How could sandwiches be so bad? I'm so sad and bitter. :(