I tried Gordon Birsch's new place near that Gallery Place Metro stop this weekend..........
I read a few reviews of the new Gordon Birsch brew pub. While I enjoy beer and have brewed it at home in the past, I don't expect too much from the kitchens at brew pubs. Afterall, most don't visit beer houses/brew pubs for the food.
The articles and interviews about Gordon Birsch's place stated quite strongly that their place was 'different', they insisted that they produced high quality and flavorful dishes.
I tested it out with some family in town for the weekend. Small outdoor seating section. Nice interior. I was optimistic. The Menu looked a bit more creative than say the Cap City brew pub or Brickskeller. However, the quality of what came out of the kitchen was not great. Hanger Steak (ordered Medium) arrived rare and not that flavorful. The Red Beans and Sausage were salty, etc. etc.
The MaiBock beer, however, was very nice!
About what I expected from a typical brew pub.
What set this place apart from the other brew pubs in the area was not its food menu or what came from the kitchen (sorry), but its TERRIBLE SERVICE. New wait staff could be easily be used as an excuse, but when a company puts that much cash into the building and operates about 15 other outlets around the country - I don't give them any slack. They should have the formula down of how to hire and motivate staff. This is not a new thing or a mom and pop venture.
Our waiter took our order for drinks and later our main course. After that, we did not see him again for 30 minutes, despite having empty water and beer glasses on the table! Strange way to treat patrons or more importantly sell beer!
We finally halied another waiter (who did not apologize for his colleague) and our original waiter showed up, in time to deliver the bill.
Way to go Gordon. Unless I hear that your act has shaped up, I'll stick to the Brickskeller or Cap City type brew pubs for equally good beer and predictably decent bar food with far better service.