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Online Services & Delivery

Engadget: Chicago sues DoorDash and GrubHub, alleging deceptive business practices

Melanie Wong | Aug 27, 202103:04 PM     2

". . . Specifically, the city claims that both DoorDash and GrubHub have consistently advertised delivery services from restaurants that never consented to a listing on their platforms. The city also alleges they employ 'bait-and-switch' tactics by using deceptively small delivery fees to lure customers before hitting them with various other expenses at the end of a transaction. Finally, it says they both hide the fact many restaurants charge less for the items on their menu when you order directly from them. . . "

Chicago sues DoorDash and GrubHub, alleging deceptive business practices Engadget

While the complaints point to alleged misconduct specific to each company, they broadly accuse DoorDash and GrubHub of employing a similar set of unfair...

www.engadget.com
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