I will be visiting New York in March and one of my priorities is dining at EMP. I want to make sure that don't mess up and end up missing out on a reservation! I know that their website states the they take reservations 28 days in advance. I'm unsure of if they are counting the day you can start reserving in the 28 days or not.
If I want to reserve for dinner on March 27th, am I calling/checking OpenTable at 9 AM EST on February 27th or 28th?
When calling, do you automatically get put on hold in a queue or do you have to keep calling until you get through?
Sorry for all the paranoid questions!