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Restaurants & Bars 30

D E L F I N A Disappoints

Jakko | Jul 10, 200301:34 AM

Please tell me if I am right or wrong here...I had dinner at Delfina last night and ordered a half bottle of Bonny Doon Le Cigare Volant at $21. Coincidentally, the very confused couple next to me had ordered and declined two bottles of wine after they had tasted before settling on a third bottle. One of the declined bottles was the same Bonny Doon I had. After finishing my half bottle, my server, who also served the confused couple next to me, suggested to me that I could order another glass of my Bonny Doon because they happened to have a bottle open (the same bottle that had been declined by the couple next to me). I ordered the glass of wine with no discussion of price or anything more and was alarmed to find, when my bill arrived, that I was charged $11 for a glass of wine that I bought for $21 for a half bottle (they do not sell this wine by the glass). When I asked my server about this, she said "I hear what you're saying."

My point is this, $11 is obviously no big deal. The principle of the matter is, the confused couple next to me declined a bottle of wine that then became worthless to Delfina. Our mutual server then elected to sell me a glass from that bottle because the bottle became lost revenue to the restaurant. I would not have ordered the additional glass unless prompted by the server. As a result, I subsidized the retaurant's patience with the confused couple. In other words, when a customer declines a bottle of a wine, is it customary to then sell the wine by the glass to unsuspecting other diners at inflated costs to recoup lost revenue? Sorry for the long post, but I was totally offended by this.

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