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Disappointed at TRAXX


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Not About Food 17

Disappointed at TRAXX

susiequeue | Dec 2, 2008 12:28 PM

Over the Thanksgiving weekend, we had a "family reunion" dinner at the restaurant at Union Station, Traxx. Several of us locals in the family dine there (both together and separately) often. It's an absolutely lovely spot (if you haven't been to Union Station, you must -- it's gorgeously restored) -- and we've always enjoyed Traxx. It has always had good food (the hangar steak is terrific), cooked with thoughtfulness and care, plus attentive but not hovering service. And then this...

The room (inside) is not large, yet we've never had a problem with noise there before. But on Saturday night, there was a party (and I mean party!) at the table that should have far enough away not to overhear. But they were off-the-chart loud, rude, "rowdy", and one can only imagine just how much they'd had to drink. You couldn't hear yourself think. My family did not want to make a scene by saying anything (I believe if we had, the already-boisterous party might have grown very aggressive with us), so I waited.

After we paid and most of my family left, I went to our server and asked for a manager who of course "wasn't there." (I know that line.) So I told him that the over-the-top noise caused by that party ruined our evening. I explained why the night was so special to us; we had family members there we almost never get to see. The server then actually told me that the other party were regulars and spent more money at their restaurant than we do -- so, in essence, tough. Unbelievable!

I am still fuming. How do you all feel? Ever had that happen to you?

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