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Ontario (inc. Toronto)

Yet another Diana's Seafood rave...


Restaurants & Bars 13

Yet another Diana's Seafood rave...

Thatcher | Dec 24, 2009 03:01 PM

Sorry. Know I've said it before, but Diana's never fails to differentiate on selection, service - and price.

Went there again this morning to stock up on oysters and fresh fish for the next few days. Beautiful, fresh selection. Malpeques $20 something for 48 count pack ( I bought other choices from BC and the US , however) and mussels $2.99 pd just a few of the "value" deals.

Everything fresh, fresh, fresh.

What impressed me most - as always - was the staff's engagement. No less than 4 people approached me, unsolicited. Not only that but *every one* of them knew their stuff and I was able to have a useful, insightful conversation with each person.

As previously mentioned, I live around the the corner from Oliffe (where I *used* to shop) and can compare them to Diana's. Oliffe charges higher prices, demonstrates less product knowledge, projects a sense of having to "earn" their service and just can't compete in selection. Don't know if there is anyone at the market who can punch their weight the way Diana's does. If so, please advise...

In this day and age of mediocre service, staff ingnorant of their product and general indifference to the customer, Diana's is a welcome breath of fresh air.

Full disclosure - I have no stake in this business. Just a relatively new customer who appreciates an "old school" approach to customer service. Please shop there so that this place stays in business forever!

Rave over. Go if you can.


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