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Cookware

Defects in handles of new Falk Signature cookware

TXGuy | Nov 28, 202101:58 PM     31

I finally bought some copper pieces from Falk to try them out and am disappointed at what I just received. Both the lid and the vessel have defects (I might call it "pitting"?) in the Signature stainless handles. I've attached a picture of an example from the saucier. It looks like there is no stainless coating on that part of the handle, and the material underneath also has a hole in it. And that brings up another point -- these don't seem to be solid stainless handles...they seem to be thin plating over another material, and the plating isn't even applied on the entire handle. For example, the inside of the loop has no plating at all.

I do realize these are "tools", but I expect them to at least start out in near-perfect condition, not with flaws that I see the instant I remove the item from the box. And I've never seen such damage to any of the stainless handles on my other cookware after years of (ab)use.

Is this to be expected? Am I being too picky? Should I pursue a replacement, or am I just going to see more of the same when I get the replacement pieces?

I am especially disappointed because I planned to try it out tonight so I could decide if I wanted to buy additional pieces during the sale, but now it does not look like I will have that opportunity.

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