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Restaurants & Bars

Capp's Corner (long vent!)

mangocrush | Apr 10, 200507:17 PM     3

Went to Capp's Corner for a friend's birthday. Hadn't heard anything about it, so no expectations of any kind. As you can tell from the link below, you basically pick an entree and it comes with bread (well, the bread on the table), soup and salad, which are served in (mixing?) bowls to be shared family style amongst the diners. The food was all ok, nothing offensive, nothing especially impressive.

The main point of this post is to complain about the incredibly rude service. We did have a fairly large party (8), but we were all polite and well-behaved, but for some reason it seemed as if all the staff were predisposed to dislike us. When the majority of our party arrived, we requested to be seated, and the hostess said that she wouldn't seat us until the whole group arrived. That was fine. We all hunkered down at the bar and we didn't just take up room, we ordered more than one drink per person and yet the bartender was very cold as well. When we were finally seated, our server was the *rudest* of all. For example, we had asked the waiter to bring a surprise dessert for the birthday boy (key word: surprise). Later, he (rudely) informed us that they had run out of candles and for some reason implied that consequently he wouldn't bring out the dessert. One of our party ran out, found some candles, and quietly mentioned to him that we had gotten some candles, so could he please bring the dessert. He loudly (and rudely) said that he was in the middle of something else and could we wait? Then after 5 or 10 minutes he came back and sassed, "So, you're ready for the surprise now?" but directed to the whole table. So much for the surprise. To top it off, right after he brought out our dessert and we affixed our candles on top, a waitress for another table came out with a birthday dessert...with candles on top. Hmmm.

Is this typical at Capp's Corner? We were there over the course of 3 hours and starting around 8 it became quite busy, so it seems like it shouldn't be. But why the cold shoulder?? We're nice people! ;)

Link: http://www.bestofsanfrancisco.net/cap...

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