This is the hamburger place at the "new" shopping center on Kapahulu (Safeway). A friend and I went on Sunday. The ordering is a bit confused, and having people right in front of the counter to explain it didn't actually help a lot, just congested things. You can order one of their "standard" burgers, or you can mix and match things including a turkey burger and a wagu beef burger ($$$).
We each got a "classic burger" with minor variations, we split an order of sweet potato fries, and we each got a medium soda.
The burgers were good. Very good. Nice and thick. I forgot to ask, but I guess they were 1/3 pound burgers. Of course in Honolulu all burgers are required to be cooked medium or more, mine was just barely medium... which is how I happen to like them. The bun was a nice size for the burger, and not too thick. It was a little bit "dry and crumbly" (not stale), while it tasted good it tended to disintegrate if you didn't handle it carefully. The toppings were fresh (lettuce, tomato). I asked for jalapeno ketchup on mine, I really couldn't taste the jalapeno, and they didn't use a whole lot.
The sweet potato fries were fantastic. After having them I can't for the life of me figure out why the chains waste their time with seasoned fries, curly fries, etc. These were moist, flavorful and crispy all at the same time. Just what I need... another form of carbohydrates to be hooked on (yes, i know sweet potatoes are full of nutrients....).
The price was a bit scary, for the two burgers, one fries, and two drinks the total came out to just over $25. Thats pretty steep even compared to Kua Aina or Teddy's. I'm sure I'll go back, but not as often as I would like.