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Boos quality control lacking


Cookware 6

Boos quality control lacking

DuffyH | Apr 9, 2013 03:06 PM

I just received and installed a new custom size Boos island top in edge-grain maple and was shocked when we opened the box and found that the top of the board had been planed and filled, but NOT sanded or oiled. This despite the fact that it was ordered with an oil finish. Boos required us to specify the finish.

It wasn't difficult to sand it smooth and oil it, and was preferable to sending it back and waiting another 6 weeks for it to be finished or replaced, but still. It took us 2 days because sanding took off a very thin slice of the top that we then had to fill ourselves.

That's terrible QC!

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