We had breakfast at the Big Kitchen yesterday ... first time in about 2 years. Food was ok but not as good as I remembered. But more important, the service was dreadful. Terrible. They weren't THAT busy, in fact by the time we left the rush was totally over. One breakfast arrived stone cold and another only barely warm. We had to ask for salsa. We had to ask twice for our toast, on order didn't arrive until after we were finished, in fact, after they had delivered the check! Our coffee was refilled frequently, but our water never was. Did we hit a bad day, or has this place gone downhill?