I went recently by myself for dinner, and it appears that they are getting a handle on all three issues that detracted in previous visits. The pacing of the meal was no longer "everything comes out at almost the same time in semi-random sequence", the wait staff seemed to have settled into a reasonable groove, and by requesting "very spicy" I was able to get a dish that was denoted with the chili pepper on the menu to actually have some nice zip to it.
In short, it seems like Benjamin, the young fellow who works there who reads this board, has conveyed our collective feedback to the management, and they are actually responding. There's still improvement to be made, but compared to my previous experiences at dinner time, they are making significant strides in a good direction.
I think that as time goes on and they get more feedback, they may fine-tune things even more. I'd suggest that as you try the place, post your reactions, and your suggestions. It does seem that they are listening.
See other threads for comments on the dim sum service, which is already pretty good, especially considering the lack of local competition. I think dim sum and dinner experiences are still different enough that they should be considered separately, and right now, I'd say the dim sum is still the better of the two.