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anti-customer math at biscuit


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anti-customer math at biscuit

Jenae R | Mar 25, 2003 12:52 PM

So I walked past Biscuit (new bbq place on Flatbush in Brooklyn), and though I'd already eaten I figured I had room for a biscuit. The chalkboard reads: "1 Biscuit: $1.35. 2 biscuits: $2.75." Leave aside that that's overpriced. I pointed out the mistake to the cashier and the person identified as the owner, but apparently it's no mistake. The owner seems to like it this way--"It keeps people on their toes." I told him it's crazy, and I really hope that he isn't taking the extra nickel from people who accidentally say "2 biscuits" rather than "2 single orders of 1 biscuit." He was nonplussed, and seems quite content with this pricing scheme.

Now, I know it is written down for all to see, but there was something about the attitude that left me really annoyed. It may have colored my view of the biscuit itself, but I think not--even if the owner's sense of humor weren't exhibiting itself in overcharging customers, the biscuit wasn't worth either the single or double-biscuit price. Very good flavor, but way too dense and unlayered, not flaky or light. Not awful, but nothing I'd name my shop after.

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