Last night, 5 friends and I went to Alma in Red Hook to celebrate a birthday. It was the third time for some of us, but the experience was unfortunately the same.
It is worth saying right out front that the beautiful view from the roof is possibly worth the trip, if it is your first time going, but this restaurant does its best to ruin even that. After eating there, you will feel just as special had you eaten at Crackerbarrel.
The food, largely flavorless (save the grilled shrimp), is underwhelming. All of us having eaten there before were wise to not order the Mole. Minimizing our risk, we order the Guacomole and three of our party settled on the grilled shrimp. Based on the vast knowledge of our group, there was genuinely nothing of note, so I won't linger on the food.
What IS worth noting is the reprehensible service. Alma is so concerned with churning and alienating rooftop customers that they were ripping appetizers off of our table while we were still eating them. Shooing them away did nothing to stem the wave of busboy diciplinarians materializing at the sight of a laid down fork. I recall the first time we were there we had to tell them "We will let you know when we are finished", which, of course, did nothing. Once we were presented with the bill, the waitress watched us like a hawk as our small party gathered up the cash. I really felt it was us AGAINST them; not a quality I would search for in a restaurant.
I say, if they are so concerned about treating the customer like cattle and making a buck, they really should open up the rooftop as a bar and serve expensive drinks. People would show up for the view and would not expect a pleasant dining experience. Their current formula ranks with the very worst I have experienced in New York.