Hello, I was wondering if anyone could explain this to me. I have just returned from a five day trip to New York which I had been planning and looking forward to for months. I telephoned Yasuda one month ago and spoke to an older souding Japanese man to make a reservation for three for lunch at the bar in front of Yasuda for a Monday. I also emailed them just to be sure, but received no reply back. On arrival in New York on Friday I telephoned again to confirm the reservation but this time spoke to a younger sounding Japanese man. On Monday being as excited as I was I phoned just to check what time our reservation was for and spoke to a man whom I assume was the first gentleman I had spoken to a month ago. I eagerly explianed that I had a reservation foir lunch and just wanted to make sure what time it was for and gave my details. He replied that I had no reservation, I again explained that I had phoned a month ago and again on Friday and spelled my name out again (its an unusual one) and again he said no. Still hopeful I asked him to check again and he then said well, whats your reservation number. I explained that on the two occasions I had phoned no one had mentioned anything about a reservation number, he said' no reservation number, no reservation'. At this point I got upset and explained we had travelled form the Uk and were really looking forward to eating at the restaurant but hat if they didn't want us to, then that was how it was to be and hung up.
is it ususally so difficult to get a table? Why despite all my best efforts was it not to be? I admit it was uncool of me to hang up at the end but I was in a state of shock and upset.