Had an early reservation on a rainy night. At first, our server could only be described as snotty. Didn't tell us about off menu specials (we heard the other server tell her tables about them) and didn't seem interested in our experience at all. Once we asked for our bottle of wine, server seemed to be more interested...but it didn't last...
We had the roman grilled vegetables (I think that's the right descrptions) plus the roasted garlic, and then 1/2 orders of the lamb pasta and boar pasta. The food was very good. The roasted vegetables were very oily, but otherwise I can't complain about the food. What I can complain about was the service...
We had to ask for water refills. We heard other servers explain in great gustatory details aspects of the menu (written and unwritten) that we did not hear. At one point, a hawaiian shirted man (Dean, himself?) was so busy in conversation with a table near us that my progress to my own table (after going to the bathroom) was impeded. Throughout the evening, we witnessed othter tables getting much more attention, receiving much more information and generally having a better experience than us. The place was nearly empty. Perhaps most of the seated tables were regulars, and we were not...but I can say that we will not become regulars.
A restaurant's reputation is not just built on food or wine. And a patron's experience is not just based on what happens at his/her table. It's based on his/her observations of the entire experience. I can say that I will not hurry back to Dino. I like the food and I love the concept, but the execution was very poor.
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