"Just" as I was about to start whining about Just Desserts, it seems there MAY be some positive news.
IMO, the quality of the retail stores has been declining over the past few years. It's not that the quality of their cakes has declined, but the product line became smaller, the stores a little shabbier, the service, not so good.
My mom's 84th birthday is Tuesday (I was a late-life baby for anyone doing the math). Three weeks ago I ordered two huge special design cakes for her usual birthday blowout (50 guests).
When I called to confirm the order yesterday, Just Desserts said "What cakes?"
I raced over to the store to either clear this up or throw a major fit. It turns out that Just Desserts was recently sold to the group that runs the Metreon. The final nasty goodby from the old company was losing my order in store. Thankfully the order was found and all is on schedule.
The new owners have replaced much, if not all of the staff. The manager I worked with was just wonderful and even waived the delivery fee as an apology for the mix up.
The Church street store is starting to look better with some attractive desserts. The manager said in the next thirty days there should be some real changes.
Given all the positive vibes, I'm hoping the new owners will restore the company to it's former glory and not sacrifice any quality.
The manager said there was going to be a focus on custom designed cakes. He even asked me if I would like to have my cake design match the invitations (I was pathetic, clutching my invitations and moaning, fifty people, no cake).
I think the city really needs a place like Just Desserts that offer quality basic cakes. And with Grace Baking closing down the retail shops, I really can't think of another shop of this caliber in the area.
There are great ethnic bakeries of every kind, including the recent French addtions of Tartine and Bay Breads. There are the great old fashioned bakeries like Neldham's and that place on Clement that escapes me. But nothing in the class of Just Desserts outside of going to a custom caterer.
I'm hoping this will be a good thing, as Martha would say. It looks promising.
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