Lately I've been reading too many stories of raging customers asking questions like "do you know who I am?!" ...all these poor people out there with amnesia... No wonder there are so many grumpy, cynical and demoralized service workers about.
But it can't be all entitled knuckledraggers out there, even in a city like Toronto with the ubiquitous Mayor MacCheese and the entire Ford family.
Please share your stories of great customer service and human exchange. It can't all be crazy angry selfish oafishness out there!
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