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Restaurants & Bars 18

Bad Spice experience

rockysobe | Aug 11, 2008 09:50 AM

The wife and I decided last minute to go to OLA Saturday night. We didn't have a reservation so understood when Maitre d said that we would only be able to eat at the bar. The tables in the bar area were preset for a dinner party later in the evening and the patio was empty. As we were looking at menus, a party of two was seated on the patio. Another manager then says of the patio couple , "They're just Spice, turn and burn them. Get them out quick."
My two problems with this:
1) If you don't want to offer a Spice menu, then don't. But if you do offer it, don't treat guests who take advantage of the promo like second class citizens. Restauranteurs should be responsible for all of their staff understanding why they have chosen to participate.
2) I don't want to hear this manager's negative attitude when I've chosen to come to his restaurant. We hadn't yet decided which menu we were going to order from.

With a bad taste in our mouth, we left. To his credit, the Maitre d did recognize that we were leaving without eating and asked if everything was okay.

We went to Escopazzo and had a great tasting menu with wine pairings, but that wasn't the best part of the meal: Seated right next to us was a young couple who ordered Spice menus with soft drinks. They received the same pleasant service as we did, with no attitude. Congrats Escopazzo!

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