1. "Don't sit down at the inviting comfortable padded bench seats
by the window because we are closing that section down at 9 pm even
though we continue to serve a table of six friends there. Sit in the charmless back room close to the kitchen so it's more convenient for us to serve (or not serve) you."
2. We ordered three things: gumbo to share as a starter, etouffee for my husband, and jambalaya for me. Waitress forgets the gumbo and brings the mains. When asked about the gumbo, quick apology but mostly indifference from the waitress.
3. No bread. No checking in on us while we waited for food.
4. Our drinks were not replenished nor were we asked if we needed more drinks despite the fact that (a) the restaurant is attached to a bar, and (b) the drinks were nearly done by the time the food arrived.
5. We were the only table at the back inches away from everyone and yet we were ignored by the waitress (who also doubled as a bartender on the other side) and the
four staff who were milling in and out of the kitchen.
6. Overheard from the kitchen "I'm done for the night" as the top guy (chef/owner whatever) raised a glass of Guinness to his lips. This is before we even got our meal. Big, happy party in the kitchen with the staff while we sat ignored by everyone. They succeeded in making us feel like strangers and intruders in their
happy little club.
7. Mediocre food. Period. Flecks of dried parsley scattered around the rim of white plates was a failed attempt at presentation. Volume of protein (chicken, ham, sausage) tried to compensate for lack of jambalaya flavour. Celery used as cheap filler rather than flavouring for the etouffee.
8. After finally flagging the waitress (our glasses completely empty), we asked for our bill. Ten minutes later, I walked into the bar to find her and discovered
she had forgotten us completely. There were no other tables left at 10 pm.
9. On the way out, passed by waitress and another staff. No attempt at eye contact, no thank you, no good night. It would have meant interrupting their very important conversation about how to split up the tips.
10. Corvina, a fantastic Hungarian restaurant three blocks away has great food and personal service.
Trying to understand the disappointing evening, I said to my husband, "Perhaps we don't fit their customer profile."
"Professional couple in the Beach who spend a lot of money eating out? What a crazy plan," he said sarcastically.
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