Restaurants & Bars

Boston Area

Venetian Moon Reading- What a joke!


Restaurants & Bars 3

Venetian Moon Reading- What a joke!

Frank Enbean | Dec 5, 2008 05:05 PM

I called Venetian Moon at 6:45pm tonight asking what the wait was since it's a Friday night.

Guy on phone: "Venetian Moon, please hold."

Woman on phone: "Hello?"

Me: "Hi, how long is the wait?"

Woman: "No wait."

Me: "Plenty of tables??:

Woman: "Yup."

Me: "Okay. Be right there!"

We drove 10 minutes, lucked out with a parking spot and walked in

Guy: "20-30 minutes for a table. What's your name?"

Me: "Woman told me 10 minutes ago there are plenty of tables"

Guy: "Uh, no. At least 20 minutes. Have a seat at the bar."

Me: "I called 10 minutes ago and was assured there were plenty of tables."

Guy: "It's Friday. We're busy."

I walked out. I understand a restaurant being busy on a Friday night, but there's no way they got a rush of patrons in 10 minutes, in my opinion. This doesn't work for me. I don't appreciate being lied to. I left and spent my dining dollars elsewhere.

Just a heads up for those of you who, like me, don't appreciate being lied to on the phone.

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