We were at a conference at the Renaissance Hotel yesterday and today, and had the misfortune of having lunch at uWink.
We were the only table in there at the time - mid-lunch rush. None of us had been there, and done the whole touch screen order-for-yourself-as-if-you're-your-own-waiter bs. Our screens weren't working properly, and our waiter was horribly intolerant. You'd think we were utter morons, that we were trying to order spaghetti at a sushi bar. His eyes rolled back so many times that I feared they'd get stuck back up there in his head.
I'm allergic to dairy, and I asked for certain whether the side of steamed vegetables had butter on them. I explicitly asked if I needed to specify that. His response was, "Uh (heavy sigh), it says steamed, and do you see a place to "specify?"" So, I trusted him, and sure enough when they came, they had butter on them. I told him this, and he shrugged. Unfortunately, we were running late; otherwise, I would have spoken to someone else. Others ordered the fish tacos, which were less than appetizing (came with apparently tasteless black beans and rice), as well as one of the salads, which was drenched in dressing.
When I inquired about paying our bills, with another sigh and an eye roll, he said, "I already printed them out for you; you'll never be able to figure it out."
I know it's not gourmet, and it's in a tourist spot, but the attitude of our waiter who was too cool for school and so intolerant, well, someone brought him up again today. I would not go back, and when I jokingly suggested it today, I got a whip of glares. For the same money, I could get much better, efficient food without the attitude. I don't want to order myself. I don't find it fun. Maybe it's fun for a solo diner to play games, but when I'm with others, I want to.... converse.
P.S. 7 dollars for a mini garden salad of lettuce, a few diced tomatoes, and a few diced cucumbers? really? and their entrees are like twenty something dollars a piece.