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Unpleasant experience at CAGEN Sushi in East Village (former Kaijitsu space)

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Unpleasant experience at CAGEN Sushi in East Village (former Kaijitsu space)

UES Mayor | Nov 22, 2013 04:40 AM

Decided to try Cagen after reading positve reviews of the place. I didn't realize at first I already been to that space when it was Kaijitsu which moved uptown. There was one other party in back and I waited for 3 other of my guests to arrive. Won't elaborate on the food except to say what I had was good-I'll explain my problem. After 1st course of the tasting menu I was famished and asked for a bowl of rice to tide me over between courses. I was told they didn't have rice as a side dish-so I questioned why?? Anyway I asked waitress 4 times!!! Finally they "obliged" me with a small bowl of rice which I devoured and asked for a 2nd bowl. The chef got into the act (the owner himself who was slicing the fish in front of us) and said no more rice-as if he was the rice Nazi!!! At that point I exclaimed -I'm out of here and asked for my check midway thru the omakase tasting. My guests elected to stay which is fine with me but why would I put up with such a response especially when paying top dollar!! I never will go back to this business, not because of the food but because being treated in that manner is unacceptable for my dollar.

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