Coffee & Tea

Ontario (inc. Toronto)

Timothy's Coffee issues


Coffee & Tea Ontario (inc. Toronto)

Timothy's Coffee issues

Pastryrocks | | Feb 2, 2012 11:34 AM

This is my third posting for this on chowhound, maybe I need an editor?

Yesterday I had an interesting experience at Timothy’s Coffee on Eglinton Ave near Kipling. Had time to kill so I thought I have a coffee, so I made my way to Timothy’s. While waiting in line, the server spilled a coffee, so I had a minute or two and was standing in front of the dessert display case and though what the heck I’ll have something. I have been feeling rather good lately, so I placed my order and asked for a date square. I took my coffee and date square and sat by the window.

I open my date square and it was huge, I thought that it was half that size. I took a bite and I was very surprised by the lack of flavour. I eat dates almost daily; they have very good anti-inflammatory properties, and as a baker I have made date square’s many times. This date square did not taste anything like dates, nor was it overly sweet. The filling was very dark almost black in colour. For the life of me I cannot describe the flavour of this date square, it was very tasteless expect for a pasty feeling in the mouth, I suppose from the margarine in the oat/flour/brown sugar bottom and top. Bravely I tried a second bite, to make sure that it was not me, it was not me. This date square had little flavour aside from the bottom and top.

Now I had nothing to wash down the odd flavour in my mouth, the coffee was still ripping hot. Also, I just paid almost $7.00 for a coffee and dessert, and was not able to eat or drink anything. The coffee was fine after it cooled down enough to drink, but the 10-15 minutes with that strange taste in my mouth was not going to do. So I waited for the line to finish and I went up to the counter to express my concerns with what Timothy’s is passing off as a date square.

The woman that served me was standing at the counter and I said that there was a problem with the date square. A different woman answered me; I guess she was the manager or owner. I said that this does not taste anything like a date square. In a very stern and confrontational voice she assured me that indeed it was a date square. I tried to explain that not only did I not see any dates but could not taste any dates. Again with a much more stern and confrontational voice she assured me that indeed it was a date square. To which I said that I know s!%t when I taste it, and this so called date square was just that. She said that she did not need to listen to that kind of language. I agreed and left.

I am ok dealing with people that are rude, condescending and the like. However, stress is not very good for me, and as such I try to avoid stressful circumstances as much as possible, hence why I walked out. The money is an issue for me, but when I worked in restaurants or bakeries and I ever treated a customer like I was treated I would deserve to be fired on the spot. I have made many mistakes, some that the customer made me aware of, I thank them and made sure they left happy. I left in a hurry hoping that this would not trigger a relapse, and thankfully it didn’t.

The woman could have had a bad day, but she could have also treated me much differently. And of course I could have chosen my words better. I was responding to her condescending tone with me. After all who I am? I’m just the customer who pays for her business to function. If the date square remotely had a date flavour I would have been ok. I was not excepting butter and toasted oats from Scotland. But I was excepting to taste dates.

While I was driving to my meeting I remembered back when I was in cooking school. We had a health inspector come in and he told us that they would purchase veal sandwiches at different places and take them back to the lab to see if there was any veal in the sandwiches. If I recall correctly, only 20% where made with veal, the rest where something else and one had no meat at all! I don’t believe that Timothy’s date squares don’t have dates, or at least I hope, so I tried to find the ingredients for Timothy’s date squares.

Starbucks has a listing on the internet for all their food stuff and ingredients. I wish I could find such a listing for Timothy’s Coffee. I looked at Timothy’s web site and they do list what they sell and they do have nutritional info for the coffee drinks. But nothing for the baked goods, nothing for the nutritional or the ingredients is listed. So I’m not really sure what I ate with those two bites yesterday.

Back to top